We have all heard you can create a Workflow in SharePoint designer, but how easy is it? I decided to tackle this challenge, because as you might think, I thought it would be much more involved than it actually was. So let's get started.
In our office we need a workflow for when new customer sites are created. If the customer needs access to the site then and only then does a task need to be assigned to IT to create that account. To set this up I have already set up a custom list in a team site with a custom choice column "Does the customer need access?" with the choices Yes or No. Note: you could use the Yes/No checkbox, but I prefer the choice because I think the checkbox can be confusing since it does spell out yes or no.
For this example we are going to create a workflow that is conditional on the choice in a column a user has selected.
Open the site in SharePoint Designer.
If unfamiliar with how to do this:
- Click Fileà Open Siteàand paste the URL in the site name box
- Next click Fileà Newà New workflow
- Now give your workflow a title
Select the list you would like to attach the workflow to

- Determine the start options and click Next.
- Name the first step of the workflow.
Click on Conditions and select Compare *name of your list* field. Example mine says Compare Customer Site Request Field.
Note here are your options for Conditions:

Now for field select the column name and the value you want the action tied to.
Note: you can change equals to a different function.
Click Actions and select Assign a to-do item.
Here are your options for Actions:

- Click a to-do item and then click Next.
- Name your task and provide a description. Click Finish.
Click these users and select the user and/or group you would like to assign the task to.
Note you could also simply provide an email address.

- Click Finish.
This is what the email will look like to the user:

And that's it, not that daunting after all. It probably only took you 5 minutes. There are plenty more options for you to play with. Next time we will do multiple conditions and multiple steps to get a bit meatier. Congrats and have fun.
Nicola - SharePoint Help